Would you like to play a meaningful role with North America’s leading classical repertory theatre? At the Stratford Shakespeare Festival, we attract the world’s finest talent, offering a unique experience for staff, artists, and actors alike. If you would like to be a part of this exciting organization, we are looking for someone to fill the role of…
Front of House Manager-Tom Patterson Theatre
Commences mid April until October 28, 2012
The successful candidate will act as the House Manager at the Tom Patterson Theatre and be available to cover when necessary as the House Manager at the Festival Theatre. This position is responsible for ensuring the delivery of exceptional customer service by all front line staff and the well being of our patrons. A clear knowledge of all Health and Safety practices at either theatre spaces is expected. You will interface extensively with patrons and other Front of House staff and liaise with facilities, production and artistic personnel.
Candidates are expected to possess excellent communication, interpersonal and problem-solving skills along with an enthusiasm for handling patron needs and concerns. Exceptional customer service skills are expected. Standard First Aid and CPR certification are requested. Applicants should have a strong desire to work with patrons, and possess a good knowledge of the City of Stratford and area. Working knowledge in Excel and Word software packages is important and current working knowledge in Tessitura is preferred but not expected. Evening, weekend and holiday work is required.
We recognize that diversity- in our workplace, in our audiences and on our stages- fosters a rich and creative environment. We are actively engaged in building a more diverse workplace and encourage all qualified applicants to apply by March 9, 2012 to;
Stratford Shakespeare Festival
55 Queen Street
Stratford, Ontario N5A 6V2
Subject: TPT House Manager